Joyce Croft is a Senior Lead Human-Centered Designer at NASA Jet Propulsion Laboratory (JPL) in Pasadena, California. She is working to drive the success of human-centered design across the organization. As the Lead Designer for the Innovation Foundry Concept Office, Joyce’s positive energy brings people together to deliver valuable product solutions to JPL’s complex mission development processes and systems. She specializes in building trusting relationships that improve workplace culture and increase buy-in for design.

Before JPL, she worked as a multi-disciplinary designer in Silicon Valley in startups and Fortune 500 companies. As Head of Design at PagerDuty, Joyce led a successful rebrand that helped the company go public in April 2019. She received a US Patent for creating a component library for the cloud-based content authoring platform, Inkling Habitat™. As a Senior UX Designer at Google and Amazon, Joyce helped deliver consumer products, Google Play Instant Apps, and Amazon’s Visual Search to millions of users.

Joyce was a speaker at Figma’s Annual Conference, Config 2024. Her talk: “Design as therapy: emotional dynamics of aerospace engineering” continues to inspire thousands of people to build trust with stakeholders as a means to navigate challenging environments. Her mantra is “Return the gifts life has given to you” and because of this, she is a strong advocate of mentoring and coaching the next generation of designers. She has a BFA from ACA (Atlanta College of Art).