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What Do I Do As A Designer At NASA?
I get this question a lot. And people have their own assumptions about what I do as a designer at NASA: My mom thinks I work on plans to destroy the Death Star.Friends think I float in space as an astronaut.Society thinks I do something with aliens.My bosses think I fight for the user.NASA engineers…
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Sort the Chaos.
A Proven Process for Strengthening Stakeholder Relationships Sort the Chaos. It’s a term I use to describe my research and design process. This process happens at the beginning of a project, in the Discovery Phase. At this time, I don’t know much about the project, other than the goal. I start by collecting All the…
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Working Together: Preventing The Homer Car Through Collaboration
I have an analogy to explain what happens when a user tries to solve a problem on their own without assistance. It’s The Homer Car. What is The Homer Car, you ask? This is The Homer Car: The Homer Car is from an episode of The Simpsons titled, “Oh Brother, Where Art Thou?” (Season 2,…